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Return and exchange

In the event that the purchased goods did not fit you or you found a marriage, you can use the goods return/exchange service.
You can return or change the goods within 14 days from the moment of sending the order.

According to the legislation of Ukraine, no refunds can be made:         
- underwear
- hosiery

Returned goods are accepted of the proper quality, provided that their consumer properties and presentation are preserved: no traces of exploitation, the presence of original and undamaged packaging and labels.

For return of the goods, please inform us by e-mail.: sales.ua@allfordance.com (Ukraine) or sales.kiev@allfordance.com (Kiev):
- reason for exchange / refund;
- name and quantity of goods;
- Order number.

In order to return the funds, it is necessary to register Statement. We will transfer the money to you as soon as possible after receiving your parcel, the repayment period of funds not exceeding 30 days from the date of receipt of the returned goods to the warehouse.